Support

Frequently Asked Questions

Do I need a computer to build my website?

No! 9opa is mobile-native. You can build and manage everything—from menu edits to order tracking—entirely from your smartphone.

How long does it take to launch?

With our AI scan feature, you can go live in under 1 minute by taking a photo of your menu. Manual setup typically takes less than 10 minutes.

Is it suitable for retail shops too?

Yes! While optimized for food businesses, 9opa is ideal for florists, bakeries, and any local seller needing a professional digital catalog.

Is it really free?

Yes. Core features like AI scanning, site hosting, and WhatsApp ordering are completely free. Premium plans are available for integrated online payments.

Can I accept credit card payments?

Yes. By subscribing to Business or Pro plans, you can integrate Stripe to accept payments directly. 9opa takes 0% commission from your sales.

Is the plan upgrade instant?

Yes. Upgrading unlocks additional storage and features immediately, ensuring your business operations stay seamless.

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